Privacy Policy
Effective January 1, 2026
Keystone Riverside Concrete and Masonry, riversideconcreteandmasonry.com, info@riversideconcreteandmasonry.com
What this policy covers
Keystone Riverside Concrete and Masonry is a masonry contractor in Riverside, CA. This policy explains what information we collect through our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to the website and to the calls, texts and messages that start there. If you want to know more about who we are before reaching out, our About page has that.
Information you give us
When you fill out the form on our contact page, call or text us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the job and a description of the work, along with any photos you send.
Our contact form is run by an outside form service, so what you type there is sent through that service to us. We only ask for what we need to reply and set up an estimate.
Information collected automatically
Like most websites, ours may collect basic technical details when you visit. That can include your browser type, device type, the pages you look at, how long you stay and the site that sent you to us.
We may use cookies, which are small files your browser stores, and simple analytics tools to see which pages get used and where the site needs work. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your questions, schedule a visit, give you a quote, do the work and follow up afterward. We may also use it to keep records of the job and to meet our legal and tax obligations.
We use the technical details to keep the site running and to make it easier to use. We don't sell your personal information, and we don't share it with anyone for their own marketing.
Who we share it with
We share information only with the services that help us run the business, such as our form provider, website host, phone and email services and analytics tools. They handle it on our behalf and only for those purposes.
We may also share information if the law requires it, to protect our rights or safety or those of our customers, or if the business is ever sold or transferred.
How long we keep it
We keep contact details and job records for as long as we need them to serve you, stand behind our work and keep the business and tax records the law requires. If you reach out but we never do a job together, we keep your message only as long as it's useful for following up.
When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time.
California residents may have additional rights under state privacy law, including the right to know what we collect and to ask for deletion. We won't treat you differently for making a request, and we may need to confirm who you are before we act on it.
Children's privacy
Our website is meant for adults who are arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
Keeping your information safe
We take reasonable steps to protect the information you send us and limit who can see it. No website or online service is completely secure, so please don't send payment card numbers or passwords through the contact form.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one posted on this page, so check back if you have questions about how we handle your information.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call us at (951) 462-2880 or send a message through our contact page. Tell us what you're asking for, and we'll reply within 1 business day and explain what happens next.